Changing and cancelling

Changing

You can change an order until it is picked up or delivered. Open the order on the order board (space bar) and tap Change order. You get the order screen with the order on it: add lines, remove them, change quantities or options. Save changes (F12) keeps it; Esc leaves the order as it was.

After saving:

• a new receipt is printed;
• the kitchen gets a ticket marked CHANGED, if it had a kitchen ticket already;
• a paid order shows the difference: € 4.50 to pay or € 2.00 to refund. Settle it with Pay or Refund.

If an order has been picked up or delivered, first put it Back on the board.

Cancelling

Open the order and tap Cancel order. KwikEat asks why:

• Customer cancelled
• No show
• Wrong order
• Out of stock
• Other… (with your own text)

If it was paid, KwikEat asks whether you pay it back now (and how) or keep it. If you keep it, it shows at End of day as to refund.

The kitchen gets a cancel slip. The order leaves the board, with the reason.