KwikEat Merchant: getting started
What KwikEat Merchant is, creating an account, registering your shop, and finding your way in the portal.
KwikEat Merchant is the web portal for your online shop, at merchant.kwikeat.com. There you manage the web shop's menu, receive and handle online orders, set up online payments, and decide who works for your shop.
Merchant is not a till: taking orders at the counter or on the phone, taking cash and card payments and counting the cash is done in KwikEat Desktop. Using both? Link them: see Linking Desktop to the web shop.
An account and a shop
- Go to merchant.kwikeat.com and choose Register. Enter your e-mail address and a password.
- You get an e-mail: confirm your address with the link.
- Log in and choose Register your shop: the shop's name, country and address. The country sets the currency, the VAT rates and how addresses are written.
- The rest (opening hours, delivery, online payment, printing) you set up afterwards in Settings.
One account can belong to several shops: owner of one, crew or courier at another. See People and roles.
Finding your way
The parts are at the top, as in KwikEat Desktop. Which ones you see depends on your role:
| Part | What you do there |
|---|---|
| Orders | The order board with the online orders: Online orders |
| Menu | Groups, products, options and combinations: The menu in Merchant |
| Customers | The customers who ordered online |
| Couriers and Deliveries | The overview per courier, and the list for the courier: Couriers |
| Reports and End of day | What was sold online: End of day and reports |
| Settings | Everything about the shop: Settings |
The browser has the same function keys as Desktop (F1 Orders, and so on), except F5: that refreshes the page, as always in a browser.
Choose the portal's language at the top right.
Last updated: 15 October 2026