Online payment and subscription

Setting up online payment

In Settings → Delivery & payment → Online payment, tap Set up online payments. Inside KwikEat you fill in one Stripe form: your company details, registration, identity and bank account. Only the shop's owner can do this.

• Customers pay with iDEAL, card, Apple Pay or Google Pay.
• The money goes straight to your own Stripe account, and Stripe pays it out to your bank account. KwikEat never holds your money.
• Afterwards you see Payments: active. Payouts: active. If Stripe still needs something from you, it says so, with the steps to finish. Don't leave that: otherwise Stripe may block your account.

An order paid online only appears on the order board (and on a linked Desktop) once the payment is confirmed. Refunding: see Online orders.

Subscription

In Settings → Delivery & payment → Subscription you choose your KwikEat Online plan and any add-ons. Each plan has a fixed amount per month plus a commission on online payments. Current prices are on kwikeat.com.

The subscription is charged through your own Stripe account, so set up online payment first. With a linked KwikEat Desktop with a valid licence you pay less commission on the Start plan.