Manual
› KwikEat Merchant (web portal)
People and roles
Who works for your shop, and what they may do: owner, manager, crew or courier. Adding someone by e-mail address.
In KwikEat Merchant everyone has an account of their own. Per shop you decide who works there and with which role. There is no PIN as in KwikEat Desktop: what someone may do belongs to their account.
The roles
| Role | May |
|---|---|
| Courier | Sees the deliveries and sets them to On the way or Delivered. On the phone. |
| Crew | Handles the online orders: moving them on, changing, cancelling, and looking up customers |
| Manager | As crew, plus the menu, the reports and End of day |
| Owner | Everything, including settings, online payments and who works there. An owner can make others owner too. |
Adding someone
Go to Settings → Links & security → People. Enter the e-mail address, choose the role and tap Add.
- If they already have an account with that address, they can start at once.
- If not, they get an invitation by e-mail to create an account with that address. Until then they are listed as Invited.
Change the role or remove someone in the same list. Someone who works at several shops chooses the shop after logging in.
Last updated: 15 October 2026